Q: How should I wash my Frenchie Fit t-shirts?

A: For best results, turn your tee inside out and machine wash cold with similar colors using a mild detergent. Tumble dry on low or hang to dry. Avoid ironing directly over printed designs.

Q: Will the design fade after washing?

A: We use premium printing techniques to ensure long-lasting color and durability. Proper care will help maintain the quality and vibrancy of your tee over time.

Q: How long does it take to process and ship my order?

A: Orders are processed within 1–3 business days. Once shipped, delivery typically takes 2–6 business days depending on your location and selected shipping method.

Q: Where do you ship to?

A: We ship to the 48 contiguous U.S. states and Washington, D.C. At this time, we do not offer shipping to Alaska, Hawaii, or international destinations.

Q: Will I get a tracking number?

A: Yes! As soon as your order ships, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.

Q: What is your return policy?

A: We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition to be eligible.

Q: How do I request a return or exchange?

A: To request a return, simply log into your customer account and follow the steps. It’s quick, easy, and hassle-free.

Q: When will I receive my refund?

A: Refunds are issued within 5–7 business days of receiving and inspecting your return.

Q: What payment methods do you accept?

A: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Q: Can I use multiple promo codes on an order at checkout?

A: Only one promo/discount code may be applied per order. Be sure to enter your code at checkout before completing your purchase.

Q: Do you offer gift cards?

A: Absolutely! Digital gift cards are available and make the perfect gift for any Frenchie fan.

Q: Do you collect sales tax?

A: Applicable sales tax will be calculated at checkout based on your shipping address and local tax regulations.

Q: Is my payment information secure?

A: Absolutely. All payment and customer information is encrypted and handled with industry-standard security practices to protect your personal and financial information.

Q: Where can I find your Privacy Policy and Terms of Service?

A: You can view our full Privacy Policy and Terms of Service under Customer Care.