Have any questions, or just want to say hello? Fill out the contact form or shoot us an email at support@frenchiefit.store, and we’ll be sure to get back to you as soon as we can.
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FRENCHIE FIT
ESSENTIAL INFORMATION AT A GLANCE
PRODUCT CARE
Q: How should I wash my Frenchie Fit t-shirts?
A: For best results, turn your tee inside out and machine wash cold with similar colors using a mild detergent. Tumble dry on low or hang to dry. Avoid ironing directly over printed designs.
Q: Will the design fade after washing?
A: We use premium printing techniques to ensure long-lasting color and durability. Proper care will help maintain the quality and vibrancy of your tee over time.
SHIPPING & DELIVERY
Q: How long does it take to process and ship my order?
A: Orders are processed within 1–3 business days. Once shipped, delivery typically takes 2–6 business days depending on your location and selected shipping method.
Q: Where do you ship to?
A: We ship to the 48 contiguous U.S. states and Washington, D.C. At this time, we do not offer shipping to Alaska, Hawaii, or international destinations.
Q: Will I get a tracking number?
A: Yes! As soon as your order ships, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.
RETURNS & EXCHANGES
Q: What is your return policy?
A: We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition to be eligible.
Q: How do I request a return or exchange?
A: To request a return, simply log into your customer account and follow the steps. It’s quick, easy, and hassle-free.
Q: When will I receive my refund?
A: Refunds are issued within 5–7 business days of receiving and inspecting your return.
PAYMENTS & PROMOTIONS
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
Q: Can I use multiple promo codes on an order at checkout?
A: Only one promo/discount code may be applied per order. Be sure to enter your code at checkout before completing your purchase.
Q: Do you offer gift cards?
A: Absolutely! Digital gift cards are available and make the perfect gift for any Frenchie fan.